Frequently Asked Questions

From booking to accommodation, and amenities, find all the answers to your questions to plan your stay.

Booking and Cancellation

Can I cancel my reservation?

What happens if Cozy House cancels my reservation?

What are the refund policies?

How does check-in work?

How does check-out work?

What if I arrive late for check-in?

Are there any additional fees for late check-out?

Can I come with children?

Can I bring my dog?

Can I enhance my stay with breakfast, appetizers...?

Can I smoke in the Cozy House?

Are the Cozy Houses well-ventilated in summer?

Are the Cozy Houses available in winter?

Are there activities to do around the accommodation?

What amenities are available in the Cozy House?

Is there a Wi-Fi connection available?

Are bedding and towels provided?

Is it possible to have a barbecue?

How far can I park from the Cozy House?

How far is the Cozy House from civilization?

Is it in a dangerous area?

How do I get to the Cozy House by public transport?

Are there shops or restaurants nearby?